Many riders think their insurance will save the day when their bike breaks down. But if you’ve ever called for a tow through your insurer, you know the wait can be brutal.
Why Insurance Towing Is Frustrating
- Long hold times and slow dispatch
- Motorcycle-unfriendly providers show up with car tow trucks
- Some companies don’t prioritize motorcycles at all
You Have a Better Option
Most insurance companies allow you to choose your own towing provider and submit the invoice for reimbursement. This gives you control over who handles your bike.
What You Can Do
- Keep Mad Transpo NYC’s contact info saved: (646) 859-3750
- Call us directly in an emergency—we’ll respond much faster than your insurer’s dispatch.
- Let us know it’s an insurance job, and we’ll provide the documentation they need.
You shouldn’t have to wait hours for a basic tow. Let us get you home safely and quickly. Click here to book a tow today!